Cancellation & Refund Terms

Cancellation & Refund Terms Policy

At The Next Frame, we put our heart into every project we take on. Since our services are creative and time-bound in nature, we follow a strict refund and cancellation policy:

• Project Cancellation (by client):

  If a project is cancelled after confirmation but before work has begun, a partial refund may be issued (after deducting any advance planning or consultation charges).
  Once work has started, no refunds will be issued.

• Project Delays or Abandonment:
  If the client becomes unresponsive or delays deliverables for over 30 days, the project may be considered abandoned, and no refund will be provided.

• Refund for Dissatisfaction:

  We offer multiple revisions within the scope of work. However, creative preferences are subjective — refunds are not provided for dissatisfaction after delivery unless the issue is a result of non-compliance with the agreed scope.

• Force Majeure:
  No refunds will be issued for delays or cancellations caused by events beyond our control (natural disasters, illness, etc.)

• Mode of Refund:

  If applicable, refunds will be processed within 7–10 working days via the original mode of payment.

📩 For clarification or queries, please contact us at info@thenextframe.in