Cancellation & Refund Terms Policy
At The Next Frame, we put our heart into every project we take on. Since our services are creative and time-bound in nature, we follow a strict refund and cancellation policy:
- Project Cancellation (by client):
If a project is cancelled after confirmation but before work has begun, a partial refund may be issued (after deducting any advance planning or consultation charges).
Once work has started, no refunds will be issued. - Project Delays or Abandonment:
If the client becomes unresponsive or delays deliverables for over 30 days, the project may be considered abandoned, and no refund will be provided. - Refund for Dissatisfaction:
We offer multiple revisions within the scope of work. However, creative preferences are subjective — refunds are not provided for dissatisfaction after delivery unless the issue is a result of non-compliance with the agreed scope. - Force Majeure:
No refunds will be issued for delays or cancellations caused by events beyond our control (natural disasters, illness, etc.) - Mode of Refund:
If applicable, refunds will be processed within 7–10 working days via the original mode of payment.
📩 For clarification or queries, please contact us at info@thenextframe.in